Privacy policy

Privacy Policy

We respect each site visitor’s right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website. We have created this Privacy Policy to be transparent about how we utilize, process and disclose your data when you access and use any of our websites. Please review this Privacy Policy as it details the data we collect, how we collect it, and what we use it for.

HOW WE COLLECT AND USE DATA

  • When you visit our website, our system automatically collects information about your visit, such as your browser type, your IP address, and the referring website. We may receive general demographic or usage data of our site visitors. Any information not provided by your browser requires additional consent, which we will ask for if required. Such information is typically collected using web cookies, web or email pixels (also known as beacons), embedded hyperlinks, and similar tools. Popular web browsers can generally be set to disable or delete individual cookies. See below for the types of cookies we use and their respective purposes.
  • If you have consented into a WOW Sports LLC email list, that email address may receive relevant email communications until it is opted-out. Your first name, last name, address, and email address are collected and used to create a subscriber record so you may manage your preferences & settings pertaining your contact information. We currently use Klaviyo to manage our email lists, and the aforementioned details are stored with Klaviyo. Your address is used to ensure you receive only relevant information for your region, should you opt-in.
  • We use Google Analytics to improve your web experience over time. When you visit our website, your web browser may provide certain information like your demographics, IP address, browser type, computer/mobile phone operating system, and other webpages you have viewed. We may use this information to send you personalized information about WOW Sports LLC products and services most relevant to you, including re-marketing and advertising.
  • We use NetSuite to manage our B2B operations including contact management systems and web hosting.
  • WOW Sports LLC may receive information from 3rd party social media platforms in accordance with their own Privacy Policies. WOW Sports LLC is not responsible for the information submitted by you to that 3rd party. WOW Sports LLC may share product photos posted on social media platforms as they relate to our products or services. 3rd Party social media services offer features to WOW Sports LLC in order to optimize the consumption of information and content from a website to social media and vice versa. We suggest you familiarize yourself with the Privacy Policy of applicable 3rd party platforms.
  • WOW Sports LLC does not target children, however some content may appeal to visitors under the age of eighteen. We do not knowingly request or collect data from minors, and encourage parents/legal guardians to be involved with their online activities. If WOW Sports is notified that a minor has improperly submitted information, we will remove that information from our records.
  • Some WOW Sports LLC web pages feature a “BUY NOW” option. WOW Sports LLC does not store payment or credit card information. Should this option take you to a 3rd party website to complete the purchase, you should familiarize yourself with the Privacy Policy of that website.
  • On occasion, WOW Sports LLC may make users of our websites and social media platforms available to participate in a contest. Participation is always voluntary. The rules may request for personal information as a confirmation of identity and consent to participate. The contest winner may be announced publicly as required by law. Please be sure to read the rules before entering.
  • If you contact WOW Sports LLC for product support, purchase assistance, or other reasons, we may collect contact information such as your full name, email address, physical address, and phone number in order to best serve you.
  • Your information may be used to assist with order fulfillment.

HOW WE SHARE INFORMATION

  • WOW Sports LLC does NOT ever sell, rent, or distribute information about our customers. Your data is used only as disclosed in this Privacy Policy.
  • WOW Sports LLC uses certain 3rd party vendors to perform services such as website development, management and hosting, and email communications. We only share your personal data as necessary, such as to complete a communication you have consented to, and only with vendors or agents working on our behalf for the purposes described in this Privacy Policy. These 3rd party service providers may store your data in the United States or any other country.
  • WOW Sports LLC discloses your personal information to law enforcement authorities, and investigative organizations when legally required. WOW Sports LLC intends to cooperate with any order or official request from law enforcement officials or a court of competent jurisdiction for information as to the identity of individuals submitting information to WOW Sports LLC. Such orders or requests supersede the terms of this Privacy Policy. For reasonable compliance with legal obligations, personal data may be collected and not used. For example, if you opt-out of a mailing list the information will remain stored but will not be processed for use based on its original purpose such as email communications.
  • WOW Sports LLC may share data in an aggregate form which does not enable the recipient of that data to identify you. For example disclosing the total number of website visitors to a web developer.
  • Any information we have about you may be transferred or disclosed to a purchaser or prospective purchaser in the event of a sale, assignment, or other transfer of all or a portion of our business or assets. Should such a transfer occur, we will use reasonable efforts to ensure that the transferee uses your information in a manner that is consistent with this Privacy Policy.
  • WOW Sports LLC operates internationally and may transfer information to other WOW Sports LLC subsidiaries as required, but always under the jurisdictions of that particular region.

WE DO HAVE AN EMAIL NEWSLETTER

We do publish email communications which contain new product announcements and other news. Receiving these communications only occurs when you consent to receive these communications, typically via email. Your consent adds your email address to our mailing list so you will receive these emails. If you wish not to receive updates, you may unsubscribe at any time by clicking the footer of the email or write us at social (at) wowwatersports.com, requesting to be excluded. You may also call us or write us.

YOUR RIGHTS AND CHOICES

  • You may opt-out of any mailing lists you have contented to at any time by sending an email or written communication to privacy (at) wowwatersports.com or to our address in this Privacy Policy.
  • You may ask WOW Sports LLC to modify or delete some or all of your personal information that has been collected by WOW Sports LLC.
  • You may request a copy of your data at privacy (at) wowwatersports.com
  • If you do not wish information about your browsing activity to be used for tailored advertising, please visit the opt-out page hosted by the Network Advertising Initiative and follow the instructions there.
  • You may disable cookies in your web browser, but note that browser and site performance may be affected.
  • You may follow the instructions at the following link to opt out of Google Analytics.
  • We rely on your timely input to ensure your contact information is accurate and relevant. Please inform us of any changes to, or inaccuracies of your personal information by contacting us at privacy (at) wowwatersports.com

HOW WE PROTECT YOUR DATA

  • WOW Sports LLC employs a variety of reasonable and appropriate technical and industry standard measures to ensure your data is not abused or given unauthorized access.
  • WOW Sports LLC uses SSL Certificates to secure information exchanged between domains, web servers and browsers.
  • WOW Sports LLC only uses 3rd party vendors that have a vested interest in your privacy such as email database management and web analytics.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement.

CONFLICT RESOLUTION

We are committed to resolving disputes within 24-48 hours. If problems arise, users may contact us by email at social (at) wowwatersports.com or telephone.

CONTACT INFORMATION

If site users have any questions or suggestions regarding our privacy policy, please contact our Global Headquarters at:

WOW Sports LLC.

14301 FNB Parkway Ste. 100

Omaha, NE 68154

privacy (at) wowwatersports.com

+1 844-969-9063